At Lawnhire, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your data when you visit our website or use our services.
Information We Collect
When you visit Lawnhire.com or use our services, we may collect the following types of information:
- Personal Information: This may include your name, email address, phone number, and other contact details provided when you create an account or make a booking.
- Payment Information: If you make a payment through our website, we may collect payment details such as credit card information, billing address, and transaction history. Please note that we do not store credit card information on our servers. All payment transactions are processed securely through trusted third-party payment processors.
- Usage Information: We may gather information about how you interact with our website and services, including your IP address, browser type, operating system, and pages visited. This information helps us improve our website’s functionality and tailor our services to better meet your needs.
- Communications: When you contact us via email, phone, or through our website’s chat feature, we may retain records of our correspondence to provide support and improve our services.
How We Use Your Information
We use the information collected for the following purposes:
- Providing Services: To facilitate bookings, connect service providers with customers, and deliver the services requested through our platform.
- Improving User Experience: To enhance and personalize your experience on our website, optimize our services, and develop new features based on user feedback and usage patterns.
- Communications: To communicate with you about your account, bookings, updates to our services, promotions, and other relevant information.
- Legal Compliance: To comply with legal obligations, enforce our Terms of Service, and protect the rights, property, and safety of Lawnhire, our users, and the public.
Sharing Your Information
We may share your information with third parties under the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering services on our behalf. These service providers are contractually obligated to only use your information for the purposes specified by Lawnhire and to maintain the confidentiality and security of your data.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or government investigation.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity as part of the transaction. We will notify you via email or a prominent notice on our website of any such change in ownership or control of your personal information.
Security Measures
Lawnhire takes the security of your information seriously and employs industry-standard measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, secure socket layer (SSL) technology, and regular security audits.
Your Choices and Rights
You have the following rights regarding your personal information:
- Access and Correction: You can access and update your account information at any time by logging into your Lawnhire account. If you require assistance or wish to request access to additional information we hold about you, please contact us using the details provided below.
- Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.
- Data Retention: We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at:
Lawnhire
4 Theodore St
Fredericksburg, VA 22406
United States
Email: support@lawnhire.com
Phone: 804-922-2875
Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time, so please review it periodically. If we make material changes to this policy, we will notify you by email or by posting a notice on our website prior to the change becoming effective.
This Privacy Policy was last updated on 16 March, 2024
